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This page lists recalls of products we have sold. We also inform customers who bought the product from us by email.
Ibanez P20-U bass amplifier (mandatory recall)
Product: Ibanez P20-U (Promethean) bass amplifier, EAN 4515276764533, made from November 2025 to May 2026. The recall covers serial numbers:
- B501E2511xxxx to B501E2605xxxx
- B501N2511xxxx to B501N2605xxxx
- B501Q2511xxxx to B501Q2605xxxx
- B501U2511xxxx to B501U2605xxxx
- B501S2511xxxx to B501S2605xxxx
The serial number is on the label on the back of the amplifier; compare the first 9 characters.
Why it is dangerous: faulty 4700 µF/25 V capacitors can cause smoke and overheating right after switching on, and in some cases sparks. There is a risk of fire and burns. Amplifiers made before November 2025 or from June 2026 use capacitors from another maker and are safe.
What to do: if your serial number matches, stop using the amplifier at once and return it to where you bought it. We withdrew the affected units from sale in time.
Recall notice (PDF, Slovenian)
Yamaha PA-300C power adaptor (voluntary recall)
Product: Yamaha PA-300C AC power adaptor made from July 2010 to May 2012, marked "EFFICIENCY LEVEL 'V'" on the label, with an 11-digit serial number of the form XXXX0XXXXXX, XXXX1XXXXXX, XXXX21XXXXX, XXXX22XXXXX or XXXX23XXXXX. Adaptors with a 12-digit serial number are not affected. We sold it in BAM Guitar Center stores and on bam-music.com from 1 June 2011 to 31 December 2013.
Why it is dangerous: in some adaptors air bubbles formed in the resin inside the DC plug. If moisture gets in, it can cause a short circuit, overheating and melting of the plug, and in rare cases a fire.
What to do: if you have such an adaptor, stop using it at once and request a free replacement on the Yamaha Europe page.
Recall notice, page 1 · page 2 (Slovenian)
Please pass this on, especially if you know the product was offered, lent or sold to someone else.
Report a safety problem
If you notice that a product is not safe (overheating, electric shock, damaged cable or plug, sharp edges), stop using it and email us at info@bam-music.com or call +386 3 492 00 90. Tell us the product, the order number and what the problem is.
Product recalls across the EU are published by the European Commission on the Safety Gate portal.